Privacy Policy

Introduction

FreeVideoGenerator ("we", "us") operates freevideogenerator.app, an AI video generation service: videos generated from text prompts (text-to-video) or from images you upload (image-to-video). This policy explains what we collect, how we use it, and how long we keep it. By using the site you agree to this policy.

Information We Collect

• Account data. When you create an account: email address, name, and authentication identifiers (including Google OAuth identifiers if you sign in with Google).
• Prompts. The text descriptions you submit for video or image generation.
• Reference images. Images you upload for image-to-video generation. Reference images may contain people's faces (see "Uploaded Images and Facial Privacy" below).
• Generated content. The videos and images we generate for you.
• Usage data. Credit balances and transaction records, and basic technical logs (IP address, timestamps) required to operate the service securely.

Uploaded Images and Facial Privacy

Reference images you upload for image-to-video may contain facial images, which we treat as sensitive data:

• Purpose limitation. Your image is processed only for the video generation task you requested, as the input frame to be animated. We do not use uploaded images to identify you or to build biometric templates.
• You must have the right to upload. You may only upload images you have the rights to; where an identifiable real person appears, you must have that person's consent (see our Terms of Service).
• No training, no sale. We never sell your uploaded images or prompts and never use them to train AI models.
• No public sharing. Your uploaded reference images and generated results are private to your account. We do not add them to the public gallery.

Retention

• Prompts and task metadata. Generation tasks keep the prompt, selected model, time, status and credit records for history, billing and auditing, until you delete the work or delete your account.
• Reference images. Uploaded reference images are stored in private object storage. During generation, the selected processor accesses them via short-lived signed links; the access grant is revoked when the task ends. Reference images are kept until you delete them via Settings → Files or your history, or until you delete your account.
• Generated videos and images. Generated videos and images are kept until you delete them (via your history or Settings → Files), or until you delete your account.
• Account data: kept while your account is active. Deleting your account removes your personal data as described in "Your Rights".

Third-Party AI Processors

Video generation goes through the EvoLink aggregation gateway to third-party model providers (such as OpenAI's Sora, Google's Veo, ByteDance's Seedance, MiniMax's Hailuo, and Alibaba's Wan). The selected provider receives your prompt — and, for image-to-video, short-lived access to your reference image — and returns the generated result. General image generation (still reachable via gallery and creation-retry entries) also runs through EvoLink, with fal.ai, API Mart, and KIE.ai as configurable alternatives.

Cloudflare supplies hosting, database and storage. The configured email provider processes transactional messages. Prompts are screened by Waffo before model submission (see "Prompt safety screening" below). Each external service has its own processing, retention and transfer terms. Our retention controls do not establish those external terms; we do not represent an unverified processor agreement, training restriction, or deletion period as confirmed.

Content Moderation

To enforce the content standards in our Terms of Service, we process prompts, generation metadata (model, timestamps, result status) and — where a violation is suspected or reported — the related content, for safety screening and review. Generation requests pass automated screening and the upstream provider's safety filters; flagged or reported items may be reviewed by our team. Moderation data is kept only as long as necessary for enforcement and legal compliance. Your uploaded reference images and generated results remain private to your account and are never used by us for public sharing, advertising or model training.

International Processing

External infrastructure may process service data in different jurisdictions. Review the applicable provider terms before uploading sensitive images. Specific contractual safeguards must be confirmed by the site operator; this policy does not assert that a particular agreement has been signed.

Your Rights

Depending on your jurisdiction (including the EU/EEA under the GDPR and other applicable laws), you have rights to access, correct and delete your personal data. You can exercise most of these rights yourself:

• Delete your account: Settings → account deletion removes your account and associated personal data.
• Delete specific files and works: Settings → Files for uploaded reference images, or delete works from your history (generated videos and images).
• Access / other requests: contact us via the contact form or at support@freevideogenerator.app and we will respond within 30 days.

For rights or processing questions that cannot be handled in account settings, contact us using the channels below.

Children

The service is not directed to anyone under 18. You must be 18 or older to use it, and you must not upload photos of minors or images of any person who has not consented.

Security

Files are stored in private cloud storage with access controls; access to private files requires authenticated ownership. Production processing requires encrypted transport (HTTPS). Short-lived signed links allow the selected AI processor to retrieve reference images during generation and are revoked afterwards. No online service can guarantee absolute security, but we design for minimal retention precisely to limit exposure.

Prompt safety screening

Before a generation is submitted to a model, we send the final text prompt to Waffo for automated safety screening. This screening does not send your uploaded reference image to Waffo. We proceed only after an explicit allow decision. We retain the prompt hash, verdict, reason, request identifier and timestamp with the associated task for auditing; screening logs contain no prompt text or credentials. The associated task deletion policy also applies to its screening records.

Changes to This Privacy Policy

We may update this policy; material changes will be reflected by updating the date below. Continued use after changes means acceptance.

Contact Us

Questions or deletion requests: support@freevideogenerator.app or via the contact form. To report content that violates our Terms of Service — including child safety concerns — use the same channels; see "User Reporting" in the Terms.

Last updated: 2026-10-05.